retail news 归档 -2024欧洲杯开户
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smoking among women in customer service: why it happens and how to stop it
if women dominate one field, it’s arguably customer service. in the us alone, only 27.4% o…
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the henry ford delivery line of cx: practical but soul destroying
every business strives for good customer service. but what we define as being ‘good’ nowad…
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the art of restaurant operations: balancing efficiency and exceptional customer experience
running a restaurant is much like the art of spinning plates. juggling various tasks simul…
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ai callbot: what is it and how it can benefit your customer service?
an ai callbot is an artificial intelligence system that can automate your contact center a…
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most common call center problems and issues and how to solve them fast
call centers often provide exceptional customer service, but they also face challenges, su…
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tips for being an effective practice manager
the role of a practice manager in the healthcare world is often overlooked, but it’s an es…
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how do i know if i am driving the benefits of my workforce management solution?
implementing a workforce management (wfm) solution can transform your organisation’s effic…
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is automating cx the key to customer retention?
carter busse, cio, workato dialling the number for a company call centre is unlikely to be…
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overcoming the ai adoption chasm
as we all know, ai will revolutionise customer experience (cx) – yet research shows under …
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exploring effective customer service training tech that drives real results
customer service quality is the foundation of any successful organization. however, attain…